Refund & Cancellation Policy
Last updated: 22 October 2026
This policy explains cancellations and refunds for services ordered from Gramodyami Enterprises. Our projects are billed in milestones, so refunds are linked to the work completed.
Gramodyami Enterprises (sole proprietorship)
Proprietor: Rani Tatyrao Panchal
At. Sakhara, Post Murud-Akola, Tq. & Dist. Latur, Maharashtra 413511, India
Phone / WhatsApp: +91 96040 42249
Email: gramodyami@gmail.com
1. Project cancellation and refunds
| When you cancel | Refund |
|---|---|
| Before work starts on the project | Full refund of the amount paid. |
| After work has started | We deduct the value of completed milestones, work in progress on the current milestone (pro rata) and any non-refundable third-party costs already paid on your behalf (for example a domain name). The balance is refunded. |
| After final delivery and acceptance | No refund. Defects are fixed free of charge as per our Terms & Conditions. |
2. Hosting, maintenance and subscription plans
- You can cancel any time; cancellation takes effect at the end of the current billing period.
- We do not refund the unused part of a period that has already started.
- If you cancel within 7 days of paying for a new period and the service has not been used in that period, we refund that period in full.
3. Duplicate or failed payments
If you are charged twice, or money is debited but the payment fails, the extra or failed amount is refunded in full after verification.
4. If we cannot deliver
If we are unable to deliver the agreed work for reasons on our side, we refund all amounts paid for the undelivered milestones.
5. How to request a cancellation or refund
- Email gramodyami@gmail.com or WhatsApp +91 96040 42249 with your name, project name, payment date, amount and transaction ID.
- We confirm the request and the refundable amount within 3 working days.
- Approved refunds are credited to the original payment method (UPI, bank account or card) within 5–7 working days. Your bank may take a few extra days to show the credit.
6. Questions
Contact us using the details above. We aim to settle every refund request fairly and quickly.